Training Registration Policy Guidelines

Major Accounts client training
is provided at no cost. As a courtesy, ADP reserves the right to limit the number of participants from the same company to two people who may attend the same class on the same day. Clients who want to register more participants may enroll in multiple classes, and there is no charge for additional participants to attend training.

Clients with scheduling conflicts should cancel enrollments at least two days prior to the scheduled class date to give other clients an opportunity to enroll in class. Registered participants who have not canceled prior to the class date and who do not attend will be charged a “no show” fee of $125 for instructor-led training (ILT) and $30 per session for virtual classes (VC).

ADP reserves the right to cancel and reschedule a class due to low enrollments and unexpected situations. If this should occur, ADP will contact clients within 24 hours of the scheduled class date.

For more information regarding administrative policies such as refunds, cancellations and complaints, please contact your ADP representative.

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Last updated: July 2013.

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